About Me
Senior Salesforce & Veeva CRM Specialist with 9+ years of enterprise software development experience
I'm a Senior Lead Veeva/Salesforce CRM Specialist with over 9 years of experience in enterprise software development, currently working at Conexus Solutions. My expertise spans across Salesforce platforms, Veeva CRM implementations, and healthcare domain solutions that drive business efficiency for pharmaceutical companies across multiple countries.
Throughout my career, I've led complex CRM implementations for global pharmaceutical companies, working with organizations across 100+ countries. My technical expertise includes Apex development, Lightning Web Components, advanced Salesforce automation, and seamless integration between various enterprise systems. I've consistently delivered solutions that improve operational efficiency and user adoption rates.
I hold multiple Salesforce and Veeva certifications, demonstrating my commitment to staying current with platform innovations. My experience includes working in Agile environments, managing data migrations, developing automation solutions, and providing technical leadership across diverse, cross-functional teams.
Location
Bangalore, India
Experience
9+ Years
Passion
CRM Innovation & Automation
Certifications
10+ Salesforce & Veeva
Key Certifications
Platform Development
Salesforce Platform Developer I & App Builder
Advanced Apex, Lightning Web Components, and platform development expertise.
Veeva Specialist
CRM & Vault Administrator
Comprehensive Veeva platform knowledge including CRM, Vault, Align, and Network.
Analytics Expert
Tableau CRM & Einstein Discovery
Data modeling, analytics, and business intelligence solutions.
Professional Focus
Professional Experience
My journey through leading technology companies and innovative projects
Senior Lead Veeva/Salesforce CRM Specialists
CurrentConexus Solutions Pvt Ltd
Enhanced the Veeva platform for mid-size US based pharma companies. Tailored and configured Veeva CRM applications to align with the unique requirements of sales and marketing teams.
Key Achievements:
- Enhanced Veeva platform for mid-size US based pharma companies
- Implemented automation resulting in a 2% reduction in turnaround time
- Contributed to complete project lifecycle from design to post-production support
- Worked on Vault CRM Platform for transitioning of Veeva CRM to Vault CRM
- Collaborated extensively with internal and external stakeholders
Lead Veeva/Salesforce CRM Specialists
Capgemini Australia Pvt Ltd (CSL Seqirus)
Led the implementation of Veeva CRM solutions, ensuring alignment with business objectives and regulatory requirements. Customized and configured Veeva CRM applications to meet the specific needs of the sales and marketing teams.
Key Achievements:
- Trained Sales & Marketing team on Salesforce.com/Veeva capabilities, leading to a 20% increase in CRM adoption
- Developed and implemented CRM automations, resulting in a 15% reduction in manual processes
- Implemented Veeva Events Management, resulting in a 10% reduction in event-related costs
- Leveraged Multichannel Cycle Plan Modeling resulting in a 20% increase in customer engagement
- Served as subject matter expert for Veeva applications including CRM, Promomats, Align, and Network
Lead Salesforce Consultant
Accenture (MBCC Group)
Managed data and metadata migration between orgs. Participated in activities related to the rollout of new markets and managed onboarding processes for new countries.
Key Achievements:
- Managed data and metadata migration between orgs
- Led onboarding processes for new countries and go-live markets
- Collaborated with stakeholders to enhance platform functionality
- Led data migration initiatives from original orgs to new environments
Lead Veeva/Salesforce Consultant
Accenture (Nestle)
Worked in Agile methodology, deploying 5-6 application updates regularly in each 14-day sprint. Developed Lightning Web Components and handled complex Salesforce development with consideration to governor limits.
Key Achievements:
- Worked in Agile methodology with regular application updates
- Developed Lightning Web Components using modern JavaScript (ES6+), HTML5, CSS3 and SLDS
- Took ownership of Python RPA Bot streamlining data loading for 10,000+ records daily
- Implemented Veeva Engage for seamless virtual engagements during pandemic
- Elevated code coverage from 75% to 90% through strategic test enhancements
- Coordinated with technical/non-technical users across 100+ countries
- Utilized Tableau CRM for data modeling and integration
Veeva/Salesforce Consultant
Capgemini India Pvt Ltd (Boehringer Ingelheim)
Worked as part of the enhancement team to drive improvements for two businesses operating in over 90 countries in the Healthcare domain. Handled configurations as per market requirements and security models.
Key Achievements:
- Drove improvements for businesses operating in 90+ countries
- Created comprehensive configurations including custom objects, fields, roles, and validation rules
- Proficient in automation tools: Process Builder, Workflows, Lightning Flows, Assignment Rules
- Collaborated with IT teams to integrate Veeva CRM with enterprise systems
- Conducted regular audits to ensure data accuracy and regulatory compliance
Technical Skills
Comprehensive expertise across Salesforce, Veeva platforms, and modern development technologies
Technologies
Database
Cloud Technologies
Tools and Utilities
Project Management
Certifications
Platform Specializations
Platform Development
- • Salesforce Platform Developer I
- • Platform App Builder
- • Data Architect
Admin/Consultant
- • Veeva CRM & Vault Administrator
- • Salesforce Administrator
- • Sales & Service Cloud Consultant
Analytics
- • Tableau CRM Consultant
- • Einstein Discovery
- • Data Analytics & Modeling
Development Methodologies
Featured Projects
Innovative solutions combining enterprise software development with cutting-edge AI technologies
Featured Projects
AI-Powered CRM Analytics
Enterprise AIDeveloped an AI-driven analytics dashboard for Veeva CRM that improved data insights and sales team performance by 40%. Integrated multiple AI APIs for predictive analytics.
Key Features:
- Real-time data analysis
- Predictive sales forecasting
- Automated report generation
- Custom AI model integration
RAG-based Knowledge System
AI/MLBuilt a sophisticated Retrieval-Augmented Generation system using pgvector and multiple LLM APIs for enhanced knowledge management and query resolution.
Key Features:
- Multi-modal RAG pipeline
- Vector similarity search
- Context-aware responses
- Real-time knowledge updates
All Projects
AI-Powered CRM Analytics
Developed an AI-driven analytics dashboard for Veeva CRM that improved data insights and sales team performance by 40%. ...
RAG-based Knowledge System
Built a sophisticated Retrieval-Augmented Generation system using pgvector and multiple LLM APIs for enhanced knowledge ...
Salesforce Integration Platform
Architected a comprehensive integration platform connecting Salesforce with multiple third-party healthcare systems, imp...
Local AI Deployment System
Created a robust local AI deployment system using vLLM and Ollama for secure, on-premises AI model serving with optimize...
MCP Server Framework
Developed a Model Context Protocol server framework for seamless AI model integration and communication, enhancing devel...
Next.js AI Portfolio
Modern, responsive portfolio website built with Next.js 15 and Tailwind CSS 4, featuring dark theme, animations, and opt...
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Let's CollaborateGet In Touch
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Let's Connect
I'm always interested in discussing new opportunities, innovative projects, and potential collaborations. Whether you're looking for enterprise software solutions, AI/ML implementations, or technical consultation, I'd love to hear from you.
Location
Bangalore, IndiaCurrent Availability
Open for consulting projects and collaboration opportunities. Currently pursuing Masters in AI/ML alongside my full-time role.
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